MAINTENANCE

Securix support doesn’t end with the sale. Our ongoing maintenance services are unique within the industry.
By continuing to partner with you through all phases of design, installation and implementation, you are never alone and will benefit from:

  • Ongoing technical training to our staff. Securix invests annually to ensure long product life cycles of onsite serviceability by providing factory trained personnel.
  • Premier Service. Securix provides 15 month warranty standard with a system purchased and three-year, next business day on-site service on all computers.
    • Platinum Service Plan - Provides 24/7 onsite service of parts and labor.
    • Gold Service Plan - Provides 8-5 onsite service of parts and labor with 24/7 on-call service of labor.
    • Silver Service Plan - Provides 8-5 onsite service of labor with parts provided at a pre-define pricing discount off original Manufacturer’s Suggested Retail Price (MSRP).
    • Bronze Service Plan - Provides annual preventive maintenance and inspections of system functionality, and special discounts on labor and parts, as needed, are also provided with this subscription.
  • Client recovery function - Securix designs all systems with backup media for recovery and/or restoration of previous data and images.
  • Select options that allow you to apply up to 25% of unused annual contract dollars toward upgrading technology.
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